Trust & Fairness Center

Transparency and ethical AI use are at the core of our platform. Learn how we protect your data and ensure fair treatment for all users.

How We Use AI

We Use AI To:

  • Help employers draft better job descriptions and outreach messages
  • Suggest relevant roles to candidates based on their skills and preferences
  • Provide transparent explanations for why positions are recommended
  • Improve the overall user experience through intelligent matching

We Do NOT Use AI To:

  • Make final hiring or promotion decisions
  • Scrape or analyze private communications (emails, Slack, etc.)
  • Assess personality traits from writing samples
  • Store or use protected characteristics for matching or ranking
  • Automatically reject any candidate without human review

Human oversight always applies. AI suggests, but humans decide. Every recommendation includes an explanation and can be overridden.

Your Data & Privacy

Data We Collect

  • Profile information you explicitly provide (work history, skills, preferences)
  • Job applications and related communications
  • Usage data (job views, profile interactions, search patterns)
  • Technical information (browser type, device, IP address for security)

Data Protection

  • We never sell your personal data to third parties
  • All data is encrypted in transit and at rest
  • You can request deletion of your account and data at any time
  • We comply with GDPR, CCPA, and other applicable privacy regulations

Fairness & Bias Prevention

Our Commitment to Fairness

We are committed to preventing bias in our AI systems and ensuring equal opportunities for all candidates, regardless of background, demographics, or other protected characteristics.

What We Don't Use

Our matching algorithms explicitly avoid using:

  • Race, ethnicity, or national origin
  • Gender or gender identity
  • Age or date of birth
  • Disability status or health information
  • Sexual orientation or relationship status
  • Religious beliefs or practices
  • Political affiliations

What We Do Use

Our matching is based solely on:

  • Role-related skills and competencies
  • Professional level and experience
  • Industry specialties and settings
  • Geographic preferences and location
  • Compensation expectations
  • Availability and work preferences

Regular Auditing

We conduct regular audits of our AI systems to check for unintended bias and maintain detailed logs of all AI-assisted decisions for transparency.

Audit & Transparency

Why This Match?

Every AI-suggested match includes a clear explanation of why it was recommended. You'll see factors like:

  • "Your experience in hospice care aligns with this position"
  • "Your VP-level experience matches the role requirements"
  • "Your location preferences include this metropolitan area"

Audit Logging

We maintain detailed audit logs that record:

  • What type of AI assistance was provided
  • What data was used (non-sensitive information only)
  • The recommendations made and their scores
  • Who requested the assistance and when

Questions or Concerns?

We're committed to transparency and welcome your questions about our AI practices, data handling, or fairness measures.